Shipping Policy

 

We use a courier to send our products.
Click here to see our costs and delivery times.

 

We offer free shipping worldwide on all orders over 300€.

 

Orders are prepared at the time that payment has been confirmed
and from Monday to Friday from 09:00 to 13:00 h CET.
Orders placed outside these hours will be prepared the next business day. No shipments are made on Saturdays, Sundays or bank holidays.
Once the order is placed, we will send you an email with the order confirmation.

 

Shipping costs are calculated automatically based on the buyer’s location. Shipping to Canary Islands or outside the EU do not include customs and DUA procedures.

 

Payment Policy

 

All payments made on www.gabrielforsach.com are secure. We accept Visa, American Express and Mastercard. We do not accept payments via bank transfer, check, cod or telephone.

 

Returns

 

We look for the satisfaction of our customers, so if you’re not happy with your product you can send it back to us within 14 natural days after the delivery and we refund you the cost of the item.

 

Send us an email to sales@gabrielforsach.com letting us know the reasons why you want to return it and we will guide you on what you have to do. Items must be returned in its original state and may not be used, washed or damaged, with its
original tag and with its original packaging.

 

The customer is in charge for the shipment of the duty. In the event of manufacturing defect, please email us at sales@gabrielforsach.com within 48 hours of receiving your bag.

 

The Archive

 

Only exchanges with other articles from The Archive are accepted. Returns are not admitted.

 

To request a change, please follow our standard Change Policy. Send us an email to sales@gabrielforsach.com within 14 natural days after the delivery and let us know which product you would like to receive in exchange. The procedure will be sent to you as soon as possible.

Customer service

Rosellón 195
08036  Barcelona
From Monday to Friday
17.00 — 20.30

info@gabrielforsach.com
+34 662 15 42 12

Wholesale

wholesale@gabrielforsach.com

Press

press@gabrielforsach.com

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